Learning goals to acquire skills

Learning goals focus on acquiring skills or knowledge. For example, discover strategies for improving customer relations or learn the skills for achieving performance goals. The purpose of the learning goal is to foster creativity and develop the skills and knowledge to pursue performance goals more effectively.

A person’s behavior with a learning goal is to look for new ideas, seek feedback, reflect, and test new ideas. Setting a learning goal for an employee who already has the necessary knowledge and skills is an ineffective use of resources. Learning goals are appropriate when the organization needs to adapt to a dynamic environment. Strategies are not clearly set, and processes are vague.

In short, managers can be more effective if they provide employees with the learning necessary to perform before assigning performance goals.

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